Build Your Dream Wig
BUILD YOUR DREAM WIG!
Start By Selecting Your Favourite Texture …
Silky Straight
Regular price £250.00*Model Is Wearing virgin Silky Straight Lace Frontal Wig In 24 Inches And 300% Density (transparent lace)*
ALL WIGS ARE GLUELESS; Made On Adjustable Caps with Clips Attached
CHOOSE BLEACHED KNOTS & PLUCKED HAIRLINE FOR A NATURAL EFFECT THAT CAN BE WORN STRAIGHT OUT THE BOX!
-
LENGTHS - Available In Lengths 14 Inches To 30 Inches. For Shorter Lengths, see Our Bob Wigs - For Longer Lengths, Please Contact Us!
-
DENSITY - Density describes the thickness of the unit
> 150%/light - low density for a light volume. approx 2 bundles used (avg. 200grams)
> 200%/standard - natural density for a medium volume, approx 2.5 bundles used (avg 250grams)
> 300%/thick- highest density for full volume. Recommended for lengths 24" and longer. approx 3.5 bundles (avg 350grams)
For Higher Density, Please Contact Us!
-
HAIR QUALITY - We source both virgin hair and raw hair; see the difference below
> RAW (highest quality) - hair typically extracted from one donor, meaning hair strands are more naturally aligned (less flyaways), with same texture, colour and cuticle direction. Also due to much less processing, RAW hair is more consistent, long lasting (up to 7yrs) and easier to dye/bleach.
> VIRGIN (premium quality) - hair extracted from multiple donors, still premium quality hair but has been lightly processed with steam to achieve uniformity and texture. Lasts up to 3yrs with good care, can also be dyed/bleached.
-
WIG TYPE - The Wig Type Describes The Construction Of The Wig, Further Explained Below
> 6"x6" Lace Closure Wig - This Is A Closure Wig, The Closure Measures 6 inches By Width & Length. This Can Be Worn Glueless - Choose This Wig Type If You Want A Wig To Easily Wear + Remove At Any Time!
> 13x6" Lace Front Wig - This Is A Frontal Wig, The Frontal Measures 13 inches (hairline - from ear to ear) And 6 inches Depth. This Wig Type Is Versatile And Free Part. Can Also Be Worn Without Glue!
> 360 Lace Wig - This Wig Has A Full Perimeter Of Lace (Front, Sides & Back Joining). This Wig Is Can Adopt Versatile Hairstyles Including Up-Do's.
Please apply above description to 4"x4" closure and 13'x4" frontal
> Full Lace Wig - This Wig Is Constructed Entirely On Lace And Is Our Most Versatile Wig, Can Be Parted ANY Way And Appears Unbelievably Natural As If The Hair Is Growing From Your Scalp! Check availability for full lace wig, Contact Us
-
LACE COLOUR - All Wigs Are Automatically Prepared Using BROWN Premium Swiss Lace, We Offer Transparent Lace Too At No Extra Cost. If You Would Prefer Transparent Lace Simply Leave An Order Note At Checkout or Send Us A Message With your Order Number!
> HD lace is High-Definition lace which is our best quality lace; most natural scalp-like lace that blends extremely well with skin. nearly undetactable and suitable for all skin tones! Upgrade to HD lace for a seamless lace experience.
**Custom wigs are made to Order - Please Allow 10-15 Days**
Or Order From Our 'In-Stock' Units for a quicker delivery
WORLDWIDE SHIPPING INFO
(Shipped with Royal Mail)
SERVICE: |
TIME: |
COST: |
|
Express |
Next Day | £14.99 |
| Standard | 1 - 3 Working Days |
FREE |
(Shipped with DHL)
COUNTRY: |
SERVICE: |
TIME: |
COST: |
|
Europe |
Standard |
5 - 12 Working days |
£15 |
|
Express |
1 - 3 Working days |
£25 |
|
|
USA |
Standard |
5 - 14 Working days |
£17 |
|
Express |
2 - 5 Working days |
£30 |
|
|
Africa
|
Standard |
5 - 14 Working days
|
£30
|
| Other Countries | Standard | 10 - 15 Working days | £35 |
Note- KnoxxHair does not operate on Public Holidays or Weekends, any orders placed during this time will begin processing the following working day.
** Please Note: Shipping Times Are Different From Processing Times - refer to product description for processing times**
ORDER TRACKING
- Once your order is packed and leaves our studio, you will receive an email with your order’s tracking number.
- You will be sent a unique tracking code for your package that can be tracked online.
- If you have not received your tracking number, please check your ‘Junk’ folder Via email, as it may have been automatically filtered.
CUSTOM DUTIES & TAXES INTERNATIONAL ORDERS:
Customers can be charged for buying & importing product into their country
In the event that an international shipment attracts customer duties and taxes, the customer will be required to pay the customs, duties and taxes on the order.
RETURNS INFO
PLEASE NOTE:
- 14 Day Return Policy - Please contact support@knoxxhair.com within 14 days of receiving your order, to process a return/exchange or refund. Items must be sent to the return address below within 14 days of receipt. Items must be returned in their original condition.
- Please allow approx 72hrs for your returned unit to be inspected before a refund is granted.
- We do not accept Returns for custom wig units, accidental purchases or mistaken selections. Such units are made from scratch with our time and effort, so please read product descriptions clearly before placing your order.
- Orders can not be cancelled after 2hrs once placed.
- If an incorrect shipping address is provided by a customer, the order will be returned to Knoxx Hair, and the Cost of Re- Shipping MUST be covered by the customer.
- Any orders returned back to Knoxx Hair as undeliverable will be processed as a return
- Unfortunately, Knoxx Hair are not held responsible for lost or stolen packages or delays in transit.
- Knoxx Hair does NOT take any responsibility of an order once delivered and confirmed delivered by tracking.
- All packages may require a signature on delivery and will not be released without a signature. The delivery of your package may be delayed if your delivery address is unattended at the time of delivery. If no one is present to sign for confirmation of your order, the package will be sent to your local post office for collection.
- Please note these transit times are estimates only
-There may be some delays in customs which are beyond our control and we do not take responsibility for any of these processing delays
- Please note Knoxx Hair does not collect or handle any tax charges or fees
- Please kindly note that if you declined to pay your countries custom fees the parcel will be returned back to our warehouse and a store credit will be issued. Any fees charged to Knoxx Hair for the return shipment will be deducted from your credit note.
- Please note Knoxx Hair does not operate on public holidays.
RETURN ADDRESS -|
For More Information On Any Of Our Units Or Bundle Deals, See Our FAQ Page.
|
|
Business Hours: MON-FRI / 8am - 6pm / GMT
- WhatsApp: +447933034308
- Email: support@knoxxhair.com
- Instagram/Facebook messaging: @knoxxhair
Business Address:
KEMP HOUSE
152-160 CITY ROAD
LONDON
EC1V 2NX
Body Wave
Regular price £250.00*Model Is Wearing Virgin Body Wave Lace Front Wig In 24 Inches And 300% Density (transparent lace)*
ALL WIGS ARE GLUELESS; Made On Adjustable Caps with Clips Attached
CHOOSE BLEACHED KNOTS & PLUCKED HAIRLINE FOR A NATURAL EFFECT THAT CAN BE WORN STRAIGHT OUT THE BOX!
-
LENGTHS - Available In Lengths 14 Inches To 30 Inches. For Shorter Lengths, see Our Bob Wigs - For Longer Lengths, Please Contact Us!
-
DENSITY - Density describes the thickness of the unit
> 150%/light - low density for a light volume. approx 2 bundles used (avg. 200grams)
> 200%/standard - natural density for a medium volume, approx 2.5 bundles used (avg 250grams)
> 300%/thick- highest density for full volume. Recommended for lengths 24" and longer. approx 3.5 bundles (avg 350grams)
For Higher Density, Please Contact Us!
-
HAIR QUALITY - We source both virgin hair and raw hair; see the difference below
> RAW (highest quality) - hair typically extracted from one donor, meaning hair strands are more naturally aligned (less flyaways), with same texture, colour and cuticle direction. Also due to much less processing, RAW hair is more consistent, long lasting (up to 7yrs) and easier to dye/bleach.
> VIRGIN (premium quality) - hair extracted from multiple donors, still premium quality hair but has been lightly processed with steam to achieve uniformity and texture. Lasts up to 3yrs with good care, can also be dyed/bleached.
-
WIG TYPE - The Wig Type Describes The Construction Of The Wig, Further Explained Below
> 6"x6" Lace Closure Wig - This Is A Closure Wig, The Closure Measures 6 inches By Width & Length. This Can Be Worn Glueless - Choose This Wig Type If You Want A Wig To Easily Wear + Remove At Any Time!
> 13x6" Lace Front Wig - This Is A Frontal Wig, The Frontal Measures 13 inches (hairline - from ear to ear) And 6 inches Depth. This Wig Type Is Versatile And Free Part. Can Also Be Worn Without Glue!
> 360 Lace Wig - This Wig Has A Full Perimeter Of Lace (Front, Sides & Back Joining). This Wig Is Can Adopt Versatile Hairstyles Including Up-Do's.
Please apply above description to 4"x4" closure and 13'x4" frontal
> Full Lace Wig - This Wig Is Constructed Entirely On Lace And Is Our Most Versatile Wig, Can Be Parted ANY Way And Appears Unbelievably Natural As If The Hair Is Growing From Your Scalp! Check availability for full lace wig, Contact Us
-
LACE COLOUR - All Wigs Are Automatically Prepared Using BROWN Premium Swiss Lace, We Offer Transparent Lace Too At No Extra Cost. If You Would Prefer Transparent Lace Simply Leave An Order Note At Checkout or Send Us A Message With your Order Number!
> HD lace is High-Definition lace which is our best quality lace; most natural scalp-like lace that blends extremely well with skin. nearly undetactable and suitable for all skin tones! Upgrade to HD lace for a seamless lace experience.
**Custom wigs are made to Order - Please Allow 10-15 Days**
Or Order From Our 'In-Stock' Units for a quicker delivery
WORLDWIDE SHIPPING INFO
(Shipped with Royal Mail)
SERVICE: |
TIME: |
COST: |
|
Express |
Next Day | £14.99 |
| Standard | 1 - 3 Working Days |
FREE |
(Shipped with DHL)
COUNTRY: |
SERVICE: |
TIME: |
COST: |
|
Europe |
Standard |
5 - 12 Working days |
£15 |
|
Express |
1 - 3 Working days |
£25 |
|
|
USA |
Standard |
5 - 14 Working days |
£17 |
|
Express |
2 - 5 Working days |
£30 |
|
|
Africa
|
Standard |
5 - 14 Working days
|
£30
|
| Other Countries | Standard | 10 - 15 Working days | £35 |
Note- KnoxxHair does not operate on Public Holidays or Weekends, any orders placed during this time will begin processing the following working day.
** Please Note: Shipping Times Are Different From Processing Times - refer to product description for processing times**
ORDER TRACKING
- Once your order is packed and leaves our studio, you will receive an email with your order’s tracking number.
- You will be sent a unique tracking code for your package that can be tracked online.
- If you have not received your tracking number, please check your ‘Junk’ folder Via email, as it may have been automatically filtered.
CUSTOM DUTIES & TAXES INTERNATIONAL ORDERS:
Customers can be charged for buying & importing product into their country
In the event that an international shipment attracts customer duties and taxes, the customer will be required to pay the customs, duties and taxes on the order.
RETURNS INFO
PLEASE NOTE:
- 14 Day Return Policy - Please contact support@knoxxhair.com within 14 days of receiving your order, to process a return/exchange or refund. Items must be sent to the return address below within 14 days of receipt. Items must be returned in their original condition.
- Please allow approx 72hrs for your returned unit to be inspected before a refund is granted.
- We do not accept Returns for custom wig units, accidental purchases or mistaken selections. Such units are made from scratch with our time and effort, so please read product descriptions clearly before placing your order.
- Orders can not be cancelled after 2hrs once placed.
- If an incorrect shipping address is provided by a customer, the order will be returned to Knoxx Hair, and the Cost of Re- Shipping MUST be covered by the customer.
- Any orders returned back to Knoxx Hair as undeliverable will be processed as a return
- Unfortunately, Knoxx Hair are not held responsible for lost or stolen packages or delays in transit.
- Knoxx Hair does NOT take any responsibility of an order once delivered and confirmed delivered by tracking.
- All packages may require a signature on delivery and will not be released without a signature. The delivery of your package may be delayed if your delivery address is unattended at the time of delivery. If no one is present to sign for confirmation of your order, the package will be sent to your local post office for collection.
- Please note these transit times are estimates only
-There may be some delays in customs which are beyond our control and we do not take responsibility for any of these processing delays
- Please note Knoxx Hair does not collect or handle any tax charges or fees
- Please kindly note that if you declined to pay your countries custom fees the parcel will be returned back to our warehouse and a store credit will be issued. Any fees charged to Knoxx Hair for the return shipment will be deducted from your credit note.
- Please note Knoxx Hair does not operate on public holidays.
RETURN ADDRESS -|
For More Information On Any Of Our Units Or Bundle Deals, See Our FAQ Page.
|
|
Business Hours: MON-FRI / 8am - 6pm / GMT
- WhatsApp: +447933034308
- Email: support@knoxxhair.com
- Instagram/Facebook messaging: @knoxxhair
Business Address:
KEMP HOUSE
152-160 CITY ROAD
LONDON
EC1V 2NX
Water Wave
Regular price £250.00*Model Is Wearing Virgin Water Wave Lace Closure Wig In 28 Inches And 300% Density (transparent lace)*
ALL WIGS ARE GLUELESS; Made On Adjustable Caps with Clips Attached
CHOOSE BLEACHED KNOTS & PLUCKED HAIRLINE FOR A NATURAL EFFECT THAT CAN BE WORN STRAIGHT OUT THE BOX!
-
LENGTHS - Available In Lengths 14 Inches To 30 Inches. For Shorter Lengths, see Our Bob Wigs - For Longer Lengths, Please Contact Us!
-
DENSITY - Density describes the thickness of the unit
> 150%/light - low density for a light volume. approx 2 bundles used (avg. 200grams)
> 200%/standard - natural density for a medium volume, approx 2.5 bundles used (avg 250grams)
> 300%/thick- highest density for full volume. Recommended for lengths 24" and longer. approx 3.5 bundles (avg 350grams)
For Higher Density, Please Contact Us!
-
HAIR QUALITY - We source both virgin hair and raw hair; see the difference below
> RAW (highest quality) - hair typically extracted from one donor, meaning hair strands are more naturally aligned (less flyaways), with same texture, colour and cuticle direction. Also due to much less processing, RAW hair is more consistent, long lasting (up to 7yrs) and easier to dye/bleach.
> VIRGIN (premium quality) - hair extracted from multiple donors, still premium quality hair but has been lightly processed with steam to achieve uniformity and texture. Lasts up to 3yrs with good care, can also be dyed/bleached.
-
WIG TYPE - The Wig Type Describes The Construction Of The Wig, Further Explained Below
> 6"x6" Lace Closure Wig - This Is A Closure Wig, The Closure Measures 6 inches By Width & Length. This Can Be Worn Glueless - Choose This Wig Type If You Want A Wig To Easily Wear + Remove At Any Time!
> 13x6" Lace Front Wig - This Is A Frontal Wig, The Frontal Measures 13 inches (hairline - from ear to ear) And 6 inches Depth. This Wig Type Is Versatile And Free Part. Can Also Be Worn Without Glue!
> 360 Lace Wig - This Wig Has A Full Perimeter Of Lace (Front, Sides & Back Joining). This Wig Is Can Adopt Versatile Hairstyles Including Up-Do's.
Please apply above description to 4"x4" closure and 13'x4" frontal
> Full Lace Wig - This Wig Is Constructed Entirely On Lace And Is Our Most Versatile Wig, Can Be Parted ANY Way And Appears Unbelievably Natural As If The Hair Is Growing From Your Scalp! Check availability for full lace wig, Contact Us
-
LACE COLOUR - All Wigs Are Automatically Prepared Using BROWN Premium Swiss Lace, We Offer Transparent Lace Too At No Extra Cost. If You Would Prefer Transparent Lace Simply Leave An Order Note At Checkout or Send Us A Message With your Order Number!
> HD lace is High-Definition lace which is our best quality lace; most natural scalp-like lace that blends extremely well with skin. nearly undetactable and suitable for all skin tones! Upgrade to HD lace for a seamless lace experience.
**Custom wigs are made to Order - Please Allow 10-15 Days**
Or Order From Our 'In-Stock' Units for a quicker delivery
WORLDWIDE SHIPPING INFO
(Shipped with Royal Mail)
SERVICE: |
TIME: |
COST: |
|
Express |
Next Day | £14.99 |
| Standard | 1 - 3 Working Days |
FREE |
(Shipped with DHL)
COUNTRY: |
SERVICE: |
TIME: |
COST: |
|
Europe |
Standard |
5 - 12 Working days |
£15 |
|
Express |
1 - 3 Working days |
£25 |
|
|
USA |
Standard |
5 - 14 Working days |
£17 |
|
Express |
2 - 5 Working days |
£30 |
|
|
Africa
|
Standard |
5 - 14 Working days
|
£30
|
| Other Countries | Standard | 10 - 15 Working days | £35 |
Note- KnoxxHair does not operate on Public Holidays or Weekends, any orders placed during this time will begin processing the following working day.
** Please Note: Shipping Times Are Different From Processing Times - refer to product description for processing times**
ORDER TRACKING
- Once your order is packed and leaves our studio, you will receive an email with your order’s tracking number.
- You will be sent a unique tracking code for your package that can be tracked online.
- If you have not received your tracking number, please check your ‘Junk’ folder Via email, as it may have been automatically filtered.
CUSTOM DUTIES & TAXES INTERNATIONAL ORDERS:
Customers can be charged for buying & importing product into their country
In the event that an international shipment attracts customer duties and taxes, the customer will be required to pay the customs, duties and taxes on the order.
RETURNS INFO
PLEASE NOTE:
- 14 Day Return Policy - Please contact support@knoxxhair.com within 14 days of receiving your order, to process a return/exchange or refund. Items must be sent to the return address below within 14 days of receipt. Items must be returned in their original condition.
- Please allow approx 72hrs for your returned unit to be inspected before a refund is granted.
- We do not accept Returns for custom wig units, accidental purchases or mistaken selections. Such units are made from scratch with our time and effort, so please read product descriptions clearly before placing your order.
- Orders can not be cancelled after 2hrs once placed.
- If an incorrect shipping address is provided by a customer, the order will be returned to Knoxx Hair, and the Cost of Re- Shipping MUST be covered by the customer.
- Any orders returned back to Knoxx Hair as undeliverable will be processed as a return
- Unfortunately, Knoxx Hair are not held responsible for lost or stolen packages or delays in transit.
- Knoxx Hair does NOT take any responsibility of an order once delivered and confirmed delivered by tracking.
- All packages may require a signature on delivery and will not be released without a signature. The delivery of your package may be delayed if your delivery address is unattended at the time of delivery. If no one is present to sign for confirmation of your order, the package will be sent to your local post office for collection.
- Please note these transit times are estimates only
-There may be some delays in customs which are beyond our control and we do not take responsibility for any of these processing delays
- Please note Knoxx Hair does not collect or handle any tax charges or fees
- Please kindly note that if you declined to pay your countries custom fees the parcel will be returned back to our warehouse and a store credit will be issued. Any fees charged to Knoxx Hair for the return shipment will be deducted from your credit note.
- Please note Knoxx Hair does not operate on public holidays.
RETURN ADDRESS -|
For More Information On Any Of Our Units Or Bundle Deals, See Our FAQ Page.
|
|
Business Hours: MON-FRI / 8am - 6pm / GMT
- WhatsApp: +447933034308
- Email: support@knoxxhair.com
- Instagram/Facebook messaging: @knoxxhair
Business Address:
KEMP HOUSE
152-160 CITY ROAD
LONDON
EC1V 2NX
Deep Wave
Regular price £250.00*Model Is Wearing Virgin deep-wave Lace closure Wig In 28 Inches And 250% Density (swiss lace)*
ALL WIGS ARE GLUELESS; Made On Adjustable Caps with Clips Attached
CHOOSE BLEACHED KNOTS & PLUCKED HAIRLINE FOR A NATURAL EFFECT THAT CAN BE WORN STRAIGHT OUT THE BOX!
-
LENGTHS - Available In Lengths 14 Inches To 30 Inches. For Shorter Lengths, see Our Bob Wigs - For Longer Lengths, Please Contact Us!
-
DENSITY - Density describes the thickness of the unit
> 150%/light - low density for a light volume. approx 2 bundles used (avg. 200grams)
> 200%/standard - natural density for a medium volume, approx 2.5 bundles used (avg 250grams)
> 300%/thick- highest density for full volume. Recommended for lengths 24" and longer. approx 3.5 bundles (avg 350grams)
For Higher Density, Please Contact Us!
-
HAIR QUALITY - We source both virgin hair and raw hair; see the difference below
> RAW (highest quality) - hair typically extracted from one donor, meaning hair strands are more naturally aligned (less flyaways), with same texture, colour and cuticle direction. Also due to much less processing, RAW hair is more consistent, long lasting (up to 7yrs) and easier to dye/bleach.
> VIRGIN (premium quality) - hair extracted from multiple donors, still premium quality hair but has been lightly processed with steam to achieve uniformity and texture. Lasts up to 3yrs with good care, can also be dyed/bleached.
-
WIG TYPE - The Wig Type Describes The Construction Of The Wig, Further Explained Below
> 6"x6" Lace Closure Wig - This Is A Closure Wig, The Closure Measures 6 inches By Width & Length. This Can Be Worn Glueless - Choose This Wig Type If You Want A Wig To Easily Wear + Remove At Any Time!
> 13x6" Lace Front Wig - This Is A Frontal Wig, The Frontal Measures 13 inches (hairline - from ear to ear) And 6 inches Depth. This Wig Type Is Versatile And Free Part. Can Also Be Worn Without Glue!
> 360 Lace Wig - This Wig Has A Full Perimeter Of Lace (Front, Sides & Back Joining). This Wig Is Can Adopt Versatile Hairstyles Including Up-Do's.
Please apply above description to 4"x4" closure and 13'x4" frontal
> Full Lace Wig - This Wig Is Constructed Entirely On Lace And Is Our Most Versatile Wig, Can Be Parted ANY Way And Appears Unbelievably Natural As If The Hair Is Growing From Your Scalp! Check availability for full lace wig, Contact Us
-
LACE COLOUR - All Wigs Are Automatically Prepared Using BROWN Premium Swiss Lace, We Offer Transparent Lace Too At No Extra Cost. If You Would Prefer Transparent Lace Simply Leave An Order Note At Checkout or Send Us A Message With your Order Number!
> HD lace is High-Definition lace which is our best quality lace; most natural scalp-like lace that blends extremely well with skin. nearly undetactable and suitable for all skin tones! Upgrade to HD lace for a seamless lace experience.
**Custom wigs are made to Order - Please Allow 10-15 Days**
Or Order From Our 'In-Stock' Units for a quicker delivery
WORLDWIDE SHIPPING INFO
(Shipped with Royal Mail)
SERVICE: |
TIME: |
COST: |
|
Express |
Next Day | £14.99 |
| Standard | 1 - 3 Working Days |
FREE |
(Shipped with DHL)
COUNTRY: |
SERVICE: |
TIME: |
COST: |
|
Europe |
Standard |
5 - 12 Working days |
£15 |
|
Express |
1 - 3 Working days |
£25 |
|
|
USA |
Standard |
5 - 14 Working days |
£17 |
|
Express |
2 - 5 Working days |
£30 |
|
|
Africa
|
Standard |
5 - 14 Working days
|
£30
|
| Other Countries | Standard | 10 - 15 Working days | £35 |
Note- KnoxxHair does not operate on Public Holidays or Weekends, any orders placed during this time will begin processing the following working day.
** Please Note: Shipping Times Are Different From Processing Times - refer to product description for processing times**
ORDER TRACKING
- Once your order is packed and leaves our studio, you will receive an email with your order’s tracking number.
- You will be sent a unique tracking code for your package that can be tracked online.
- If you have not received your tracking number, please check your ‘Junk’ folder Via email, as it may have been automatically filtered.
CUSTOM DUTIES & TAXES INTERNATIONAL ORDERS:
Customers can be charged for buying & importing product into their country
In the event that an international shipment attracts customer duties and taxes, the customer will be required to pay the customs, duties and taxes on the order.
RETURNS INFO
PLEASE NOTE:
- 14 Day Return Policy - Please contact support@knoxxhair.com within 14 days of receiving your order, to process a return/exchange or refund. Items must be sent to the return address below within 14 days of receipt. Items must be returned in their original condition.
- Please allow approx 72hrs for your returned unit to be inspected before a refund is granted.
- We do not accept Returns for custom wig units, accidental purchases or mistaken selections. Such units are made from scratch with our time and effort, so please read product descriptions clearly before placing your order.
- Orders can not be cancelled after 2hrs once placed.
- If an incorrect shipping address is provided by a customer, the order will be returned to Knoxx Hair, and the Cost of Re- Shipping MUST be covered by the customer.
- Any orders returned back to Knoxx Hair as undeliverable will be processed as a return
- Unfortunately, Knoxx Hair are not held responsible for lost or stolen packages or delays in transit.
- Knoxx Hair does NOT take any responsibility of an order once delivered and confirmed delivered by tracking.
- All packages may require a signature on delivery and will not be released without a signature. The delivery of your package may be delayed if your delivery address is unattended at the time of delivery. If no one is present to sign for confirmation of your order, the package will be sent to your local post office for collection.
- Please note these transit times are estimates only
-There may be some delays in customs which are beyond our control and we do not take responsibility for any of these processing delays
- Please note Knoxx Hair does not collect or handle any tax charges or fees
- Please kindly note that if you declined to pay your countries custom fees the parcel will be returned back to our warehouse and a store credit will be issued. Any fees charged to Knoxx Hair for the return shipment will be deducted from your credit note.
- Please note Knoxx Hair does not operate on public holidays.
RETURN ADDRESS -|
For More Information On Any Of Our Units Or Bundle Deals, See Our FAQ Page.
|
|
Business Hours: MON-FRI / 8am - 6pm / GMT
- WhatsApp: +447933034308
- Email: support@knoxxhair.com
- Instagram/Facebook messaging: @knoxxhair
Business Address:
KEMP HOUSE
152-160 CITY ROAD
LONDON
EC1V 2NX
Kinky Straight
Regular price £250.00*Model Is Wearing Virgin Body Wave Lace Front Wig In 24 Inches And 300% Density (transparent lace)*
ALL WIGS ARE GLUELESS; Made On Adjustable Caps with Clips Attached
CHOOSE BLEACHED KNOTS & PLUCKED HAIRLINE FOR A NATURAL EFFECT THAT CAN BE WORN STRAIGHT OUT THE BOX!
-
LENGTHS - Available In Lengths 14 Inches To 30 Inches. For Shorter Lengths, see Our Bob Wigs - For Longer Lengths, Please Contact Us!
-
DENSITY - Density describes the thickness of the unit
> 150%/light - low density for a light volume. approx 2 bundles used (avg. 200grams)
> 200%/standard - natural density for a medium volume, approx 2.5 bundles used (avg 250grams)
> 300%/thick- highest density for full volume. Recommended for lengths 24" and longer. approx 3.5 bundles (avg 350grams)
For Higher Density, Please Contact Us!
-
HAIR QUALITY - We source both virgin hair and raw hair; see the difference below
> RAW (highest quality) - hair typically extracted from one donor, meaning hair strands are more naturally aligned (less flyaways), with same texture, colour and cuticle direction. Also due to much less processing, RAW hair is more consistent, long lasting (up to 7yrs) and easier to dye/bleach.
> VIRGIN (premium quality) - hair extracted from multiple donors, still premium quality hair but has been lightly processed with steam to achieve uniformity and texture. Lasts up to 3yrs with good care, can also be dyed/bleached.
-
WIG TYPE - The Wig Type Describes The Construction Of The Wig, Further Explained Below
> 6"x6" Lace Closure Wig - This Is A Closure Wig, The Closure Measures 6 inches By Width & Length. This Can Be Worn Glueless - Choose This Wig Type If You Want A Wig To Easily Wear + Remove At Any Time!
> 13x6" Lace Front Wig - This Is A Frontal Wig, The Frontal Measures 13 inches (hairline - from ear to ear) And 6 inches Depth. This Wig Type Is Versatile And Free Part. Can Also Be Worn Without Glue!
> 360 Lace Wig - This Wig Has A Full Perimeter Of Lace (Front, Sides & Back Joining). This Wig Is Can Adopt Versatile Hairstyles Including Up-Do's.
Please apply above description to 4"x4" closure and 13'x4" frontal
> Full Lace Wig - This Wig Is Constructed Entirely On Lace And Is Our Most Versatile Wig, Can Be Parted ANY Way And Appears Unbelievably Natural As If The Hair Is Growing From Your Scalp! Check availability for full lace wig, Contact Us
-
LACE COLOUR - All Wigs Are Automatically Prepared Using BROWN Premium Swiss Lace, We Offer Transparent Lace Too At No Extra Cost. If You Would Prefer Transparent Lace Simply Leave An Order Note At Checkout or Send Us A Message With your Order Number!
> HD lace is High-Definition lace which is our best quality lace; most natural scalp-like lace that blends extremely well with skin. nearly undetactable and suitable for all skin tones! Upgrade to HD lace for a seamless lace experience.
**Custom wigs are made to Order - Please Allow 10-15 Days**
Or Order From Our 'In-Stock' Units for a quicker delivery
WORLDWIDE SHIPPING INFO
(Shipped with Royal Mail)
SERVICE: |
TIME: |
COST: |
|
Express |
Next Day | £14.99 |
| Standard | 1 - 3 Working Days |
FREE |
(Shipped with DHL)
COUNTRY: |
SERVICE: |
TIME: |
COST: |
|
Europe |
Standard |
5 - 12 Working days |
£15 |
|
Express |
1 - 3 Working days |
£25 |
|
|
USA |
Standard |
5 - 14 Working days |
£17 |
|
Express |
2 - 5 Working days |
£30 |
|
|
Africa
|
Standard |
5 - 14 Working days
|
£30
|
| Other Countries | Standard | 10 - 15 Working days | £35 |
Note- KnoxxHair does not operate on Public Holidays or Weekends, any orders placed during this time will begin processing the following working day.
** Please Note: Shipping Times Are Different From Processing Times - refer to product description for processing times**
ORDER TRACKING
- Once your order is packed and leaves our studio, you will receive an email with your order’s tracking number.
- You will be sent a unique tracking code for your package that can be tracked online.
- If you have not received your tracking number, please check your ‘Junk’ folder Via email, as it may have been automatically filtered.
CUSTOM DUTIES & TAXES INTERNATIONAL ORDERS:
Customers can be charged for buying & importing product into their country
In the event that an international shipment attracts customer duties and taxes, the customer will be required to pay the customs, duties and taxes on the order.
RETURNS INFO
PLEASE NOTE:
- 14 Day Return Policy - Please contact support@knoxxhair.com within 14 days of receiving your order, to process a return/exchange or refund. Items must be sent to the return address below within 14 days of receipt. Items must be returned in their original condition.
- Please allow approx 72hrs for your returned unit to be inspected before a refund is granted.
- We do not accept Returns for custom wig units, accidental purchases or mistaken selections. Such units are made from scratch with our time and effort, so please read product descriptions clearly before placing your order.
- Orders can not be cancelled after 2hrs once placed.
- If an incorrect shipping address is provided by a customer, the order will be returned to Knoxx Hair, and the Cost of Re- Shipping MUST be covered by the customer.
- Any orders returned back to Knoxx Hair as undeliverable will be processed as a return
- Unfortunately, Knoxx Hair are not held responsible for lost or stolen packages or delays in transit.
- Knoxx Hair does NOT take any responsibility of an order once delivered and confirmed delivered by tracking.
- All packages may require a signature on delivery and will not be released without a signature. The delivery of your package may be delayed if your delivery address is unattended at the time of delivery. If no one is present to sign for confirmation of your order, the package will be sent to your local post office for collection.
- Please note these transit times are estimates only
-There may be some delays in customs which are beyond our control and we do not take responsibility for any of these processing delays
- Please note Knoxx Hair does not collect or handle any tax charges or fees
- Please kindly note that if you declined to pay your countries custom fees the parcel will be returned back to our warehouse and a store credit will be issued. Any fees charged to Knoxx Hair for the return shipment will be deducted from your credit note.
- Please note Knoxx Hair does not operate on public holidays.
RETURN ADDRESS -|
For More Information On Any Of Our Units Or Bundle Deals, See Our FAQ Page.
|
|
Business Hours: MON-FRI / 8am - 6pm / GMT
- WhatsApp: +447933034308
- Email: support@knoxxhair.com
- Instagram/Facebook messaging: @knoxxhair
Business Address:
KEMP HOUSE
152-160 CITY ROAD
LONDON
EC1V 2NX
Curly
Regular price £250.00*Model Is Wearing Virgin Body Wave Lace Front Wig In 24 Inches And 300% Density (transparent lace)*
ALL WIGS ARE GLUELESS; Made On Adjustable Caps with Clips Attached
CHOOSE BLEACHED KNOTS & PLUCKED HAIRLINE FOR A NATURAL EFFECT THAT CAN BE WORN STRAIGHT OUT THE BOX!
-
LENGTHS - Available In Lengths 14 Inches To 30 Inches. For Shorter Lengths, see Our Bob Wigs - For Longer Lengths, Please Contact Us!
-
DENSITY - Density describes the thickness of the unit
> 150%/light - low density for a light volume. approx 2 bundles used (avg. 200grams)
> 200%/standard - natural density for a medium volume, approx 2.5 bundles used (avg 250grams)
> 300%/thick- highest density for full volume. Recommended for lengths 24" and longer. approx 3.5 bundles (avg 350grams)
For Higher Density, Please Contact Us!
-
HAIR QUALITY - We source both virgin hair and raw hair; see the difference below
> RAW (highest quality) - hair typically extracted from one donor, meaning hair strands are more naturally aligned (less flyaways), with same texture, colour and cuticle direction. Also due to much less processing, RAW hair is more consistent, long lasting (up to 7yrs) and easier to dye/bleach.
> VIRGIN (premium quality) - hair extracted from multiple donors, still premium quality hair but has been lightly processed with steam to achieve uniformity and texture. Lasts up to 3yrs with good care, can also be dyed/bleached.
-
WIG TYPE - The Wig Type Describes The Construction Of The Wig, Further Explained Below
> 6"x6" Lace Closure Wig - This Is A Closure Wig, The Closure Measures 6 inches By Width & Length. This Can Be Worn Glueless - Choose This Wig Type If You Want A Wig To Easily Wear + Remove At Any Time!
> 13x6" Lace Front Wig - This Is A Frontal Wig, The Frontal Measures 13 inches (hairline - from ear to ear) And 6 inches Depth. This Wig Type Is Versatile And Free Part. Can Also Be Worn Without Glue!
> 360 Lace Wig - This Wig Has A Full Perimeter Of Lace (Front, Sides & Back Joining). This Wig Is Can Adopt Versatile Hairstyles Including Up-Do's.
Please apply above description to 4"x4" closure and 13'x4" frontal
> Full Lace Wig - This Wig Is Constructed Entirely On Lace And Is Our Most Versatile Wig, Can Be Parted ANY Way And Appears Unbelievably Natural As If The Hair Is Growing From Your Scalp! Check availability for full lace wig, Contact Us
-
LACE COLOUR - All Wigs Are Automatically Prepared Using BROWN Premium Swiss Lace, We Offer Transparent Lace Too At No Extra Cost. If You Would Prefer Transparent Lace Simply Leave An Order Note At Checkout or Send Us A Message With your Order Number!
> HD lace is High-Definition lace which is our best quality lace; most natural scalp-like lace that blends extremely well with skin. nearly undetactable and suitable for all skin tones! Upgrade to HD lace for a seamless lace experience.
**Custom wigs are made to Order - Please Allow 10-15 Days**
Or Order From Our 'In-Stock' Units for a quicker delivery
WORLDWIDE SHIPPING INFO
(Shipped with Royal Mail)
SERVICE: |
TIME: |
COST: |
|
Express |
Next Day | £14.99 |
| Standard | 1 - 3 Working Days |
FREE |
(Shipped with DHL)
COUNTRY: |
SERVICE: |
TIME: |
COST: |
|
Europe |
Standard |
5 - 12 Working days |
£15 |
|
Express |
1 - 3 Working days |
£25 |
|
|
USA |
Standard |
5 - 14 Working days |
£17 |
|
Express |
2 - 5 Working days |
£30 |
|
|
Africa
|
Standard |
5 - 14 Working days
|
£30
|
| Other Countries | Standard | 10 - 15 Working days | £35 |
Note- KnoxxHair does not operate on Public Holidays or Weekends, any orders placed during this time will begin processing the following working day.
** Please Note: Shipping Times Are Different From Processing Times - refer to product description for processing times**
ORDER TRACKING
- Once your order is packed and leaves our studio, you will receive an email with your order’s tracking number.
- You will be sent a unique tracking code for your package that can be tracked online.
- If you have not received your tracking number, please check your ‘Junk’ folder Via email, as it may have been automatically filtered.
CUSTOM DUTIES & TAXES INTERNATIONAL ORDERS:
Customers can be charged for buying & importing product into their country
In the event that an international shipment attracts customer duties and taxes, the customer will be required to pay the customs, duties and taxes on the order.
RETURNS INFO
PLEASE NOTE:
- 14 Day Return Policy - Please contact support@knoxxhair.com within 14 days of receiving your order, to process a return/exchange or refund. Items must be sent to the return address below within 14 days of receipt. Items must be returned in their original condition.
- Please allow approx 72hrs for your returned unit to be inspected before a refund is granted.
- We do not accept Returns for custom wig units, accidental purchases or mistaken selections. Such units are made from scratch with our time and effort, so please read product descriptions clearly before placing your order.
- Orders can not be cancelled after 2hrs once placed.
- If an incorrect shipping address is provided by a customer, the order will be returned to Knoxx Hair, and the Cost of Re- Shipping MUST be covered by the customer.
- Any orders returned back to Knoxx Hair as undeliverable will be processed as a return
- Unfortunately, Knoxx Hair are not held responsible for lost or stolen packages or delays in transit.
- Knoxx Hair does NOT take any responsibility of an order once delivered and confirmed delivered by tracking.
- All packages may require a signature on delivery and will not be released without a signature. The delivery of your package may be delayed if your delivery address is unattended at the time of delivery. If no one is present to sign for confirmation of your order, the package will be sent to your local post office for collection.
- Please note these transit times are estimates only
-There may be some delays in customs which are beyond our control and we do not take responsibility for any of these processing delays
- Please note Knoxx Hair does not collect or handle any tax charges or fees
- Please kindly note that if you declined to pay your countries custom fees the parcel will be returned back to our warehouse and a store credit will be issued. Any fees charged to Knoxx Hair for the return shipment will be deducted from your credit note.
- Please note Knoxx Hair does not operate on public holidays.
RETURN ADDRESS -|
For More Information On Any Of Our Units Or Bundle Deals, See Our FAQ Page.
|
|
Business Hours: MON-FRI / 8am - 6pm / GMT
- WhatsApp: +447933034308
- Email: support@knoxxhair.com
- Instagram/Facebook messaging: @knoxxhair
Business Address:
KEMP HOUSE
152-160 CITY ROAD
LONDON
EC1V 2NX
Bob Wigs
Regular price £160.00
*Model Is Wearing Raw silky straight Lace closure Wig In 12 Inches And 200% Density (swiss lace)*
ALL WIGS ARE GLUELESS; Made On Adjustable Caps with Clips Attached
CHOOSE BLEACHED KNOTS & PLUCKED HAIRLINE FOR A NATURAL EFFECT THAT CAN BE WORN STRAIGHT OUT THE BOX!
-
LENGTHS - Available In Lengths 14 Inches To 30 Inches. For Shorter Lengths, see Our Bob Wigs - For Longer Lengths, Please Contact Us!
-
DENSITY - Density describes the thickness of the unit
> 150%/light - low density for a light volume. approx 2 bundles used (avg. 200grams)
> 200%/standard - natural density for a medium volume, approx 2.5 bundles used (avg 250grams)
> 300%/thick- highest density for full volume. Recommended for lengths 24" and longer. approx 3.5 bundles (avg 350grams)
For Higher Density, Please Contact Us!
-
HAIR QUALITY - We source both virgin hair and raw hair; see the difference below
> RAW (highest quality) - hair typically extracted from one donor, meaning hair strands are more naturally aligned (less flyaways), with same texture, colour and cuticle direction. Also due to much less processing, RAW hair is more consistent, long lasting (up to 7yrs) and easier to dye/bleach.
> VIRGIN (premium quality) - hair extracted from multiple donors, still premium quality hair but has been lightly processed with steam to achieve uniformity and texture. Lasts up to 3yrs with good care, can also be dyed/bleached.
-
WIG TYPE - The Wig Type Describes The Construction Of The Wig, Further Explained Below
> 6"x6" Lace Closure Wig - This Is A Closure Wig, The Closure Measures 6 inches By Width & Length. This Can Be Worn Glueless - Choose This Wig Type If You Want A Wig To Easily Wear + Remove At Any Time!
> 13x6" Lace Front Wig - This Is A Frontal Wig, The Frontal Measures 13 inches (hairline - from ear to ear) And 6 inches Depth. This Wig Type Is Versatile And Free Part. Can Also Be Worn Without Glue!
> 360 Lace Wig - This Wig Has A Full Perimeter Of Lace (Front, Sides & Back Joining). This Wig Is Can Adopt Versatile Hairstyles Including Up-Do's.
Please apply above description to 4"x4" closure and 13'x4" frontal
> Full Lace Wig - This Wig Is Constructed Entirely On Lace And Is Our Most Versatile Wig, Can Be Parted ANY Way And Appears Unbelievably Natural As If The Hair Is Growing From Your Scalp! Check availability for full lace wig, Contact Us
-
LACE COLOUR - All Wigs Are Automatically Prepared Using BROWN Premium Swiss Lace, We Offer Transparent Lace Too At No Extra Cost. If You Would Prefer Transparent Lace Simply Leave An Order Note At Checkout or Send Us A Message With your Order Number!
> HD lace is High-Definition lace which is our best quality lace; most natural scalp-like lace that blends extremely well with skin. nearly undetactable and suitable for all skin tones! Upgrade to HD lace for a seamless lace experience.
**Custom wigs are made to Order - Please Allow 10-15 Days**
Or Order From Our 'In-Stock' Units for a quicker delivery
WORLDWIDE SHIPPING INFO
(Shipped with Royal Mail)
SERVICE: |
TIME: |
COST: |
|
Express |
Next Day | £14.99 |
| Standard | 1 - 3 Working Days |
FREE |
(Shipped with DHL)
COUNTRY: |
SERVICE: |
TIME: |
COST: |
|
Europe |
Standard |
5 - 12 Working days |
£15 |
|
Express |
1 - 3 Working days |
£25 |
|
|
USA |
Standard |
5 - 14 Working days |
£17 |
|
Express |
2 - 5 Working days |
£30 |
|
|
Africa
|
Standard |
5 - 14 Working days
|
£30
|
| Other Countries | Standard | 10 - 15 Working days | £35 |
Note- KnoxxHair does not operate on Public Holidays or Weekends, any orders placed during this time will begin processing the following working day.
** Please Note: Shipping Times Are Different From Processing Times - refer to product description for processing times**
ORDER TRACKING
- Once your order is packed and leaves our studio, you will receive an email with your order’s tracking number.
- You will be sent a unique tracking code for your package that can be tracked online.
- If you have not received your tracking number, please check your ‘Junk’ folder Via email, as it may have been automatically filtered.
CUSTOM DUTIES & TAXES INTERNATIONAL ORDERS:
Customers can be charged for buying & importing product into their country
In the event that an international shipment attracts customer duties and taxes, the customer will be required to pay the customs, duties and taxes on the order.
RETURNS INFO
PLEASE NOTE:
- 14 Day Return Policy - Please contact support@knoxxhair.com within 14 days of receiving your order, to process a return/exchange or refund. Items must be sent to the return address below within 14 days of receipt. Items must be returned in their original condition.
- Please allow approx 72hrs for your returned unit to be inspected before a refund is granted.
- We do not accept Returns for custom wig units, accidental purchases or mistaken selections. Such units are made from scratch with our time and effort, so please read product descriptions clearly before placing your order.
- Orders can not be cancelled after 2hrs once placed.
- If an incorrect shipping address is provided by a customer, the order will be returned to Knoxx Hair, and the Cost of Re- Shipping MUST be covered by the customer.
- Any orders returned back to Knoxx Hair as undeliverable will be processed as a return
- Unfortunately, Knoxx Hair are not held responsible for lost or stolen packages or delays in transit.
- Knoxx Hair does NOT take any responsibility of an order once delivered and confirmed delivered by tracking.
- All packages may require a signature on delivery and will not be released without a signature. The delivery of your package may be delayed if your delivery address is unattended at the time of delivery. If no one is present to sign for confirmation of your order, the package will be sent to your local post office for collection.
- Please note these transit times are estimates only
-There may be some delays in customs which are beyond our control and we do not take responsibility for any of these processing delays
- Please note Knoxx Hair does not collect or handle any tax charges or fees
- Please kindly note that if you declined to pay your countries custom fees the parcel will be returned back to our warehouse and a store credit will be issued. Any fees charged to Knoxx Hair for the return shipment will be deducted from your credit note.
- Please note Knoxx Hair does not operate on public holidays.
RETURN ADDRESS -|
For More Information On Any Of Our Units Or Bundle Deals, See Our FAQ Page.
|
|
Business Hours: MON-FRI / 8am - 6pm / GMT
- WhatsApp: +447933034308
- Email: support@knoxxhair.com
- Instagram/Facebook messaging: @knoxxhair
Business Address:
KEMP HOUSE
152-160 CITY ROAD
LONDON
EC1V 2NX
Pixie Wigs
Regular price £163.00*Model Is Wearing a short Silky Wavy Pixie Wig*
ALL WIGS ARE GLUELESS; Made On Adjustable Caps with Clips Attached
CHOOSE BLEACHED KNOTS & PLUCKED HAIRLINE FOR A NATURAL EFFECT THAT CAN BE WORN STRAIGHT OUT THE BOX!
-
LENGTHS - Available In Lengths 14 Inches To 30 Inches. For Shorter Lengths, see Our Bob Wigs - For Longer Lengths, Please Contact Us!
-
DENSITY - Density describes the thickness of the unit
> 150%/light - low density for a light volume. approx 2 bundles used (avg. 200grams)
> 200%/standard - natural density for a medium volume, approx 2.5 bundles used (avg 250grams)
> 300%/thick- highest density for full volume. Recommended for lengths 24" and longer. approx 3.5 bundles (avg 350grams)
For Higher Density, Please Contact Us!
-
HAIR QUALITY - We source both virgin hair and raw hair; see the difference below
> RAW (highest quality) - hair typically extracted from one donor, meaning hair strands are more naturally aligned (less flyaways), with same texture, colour and cuticle direction. Also due to much less processing, RAW hair is more consistent, long lasting (up to 7yrs) and easier to dye/bleach.
> VIRGIN (premium quality) - hair extracted from multiple donors, still premium quality hair but has been lightly processed with steam to achieve uniformity and texture. Lasts up to 3yrs with good care, can also be dyed/bleached.
-
WIG TYPE - The Wig Type Describes The Construction Of The Wig, Further Explained Below
> 6"x6" Lace Closure Wig - This Is A Closure Wig, The Closure Measures 6 inches By Width & Length. This Can Be Worn Glueless - Choose This Wig Type If You Want A Wig To Easily Wear + Remove At Any Time!
> 13x6" Lace Front Wig - This Is A Frontal Wig, The Frontal Measures 13 inches (hairline - from ear to ear) And 6 inches Depth. This Wig Type Is Versatile And Free Part. Can Also Be Worn Without Glue!
> 360 Lace Wig - This Wig Has A Full Perimeter Of Lace (Front, Sides & Back Joining). This Wig Is Can Adopt Versatile Hairstyles Including Up-Do's.
Please apply above description to 4"x4" closure and 13'x4" frontal
> Full Lace Wig - This Wig Is Constructed Entirely On Lace And Is Our Most Versatile Wig, Can Be Parted ANY Way And Appears Unbelievably Natural As If The Hair Is Growing From Your Scalp! Check availability for full lace wig, Contact Us
-
LACE COLOUR - All Wigs Are Automatically Prepared Using BROWN Premium Swiss Lace, We Offer Transparent Lace Too At No Extra Cost. If You Would Prefer Transparent Lace Simply Leave An Order Note At Checkout or Send Us A Message With your Order Number!
> HD lace is High-Definition lace which is our best quality lace; most natural scalp-like lace that blends extremely well with skin. nearly undetactable and suitable for all skin tones! Upgrade to HD lace for a seamless lace experience.
**Custom wigs are made to Order - Please Allow 10-15 Days**
Or Order From Our 'In-Stock' Units for a quicker delivery
WORLDWIDE SHIPPING INFO
(Shipped with Royal Mail)
SERVICE: |
TIME: |
COST: |
|
Express |
Next Day | £14.99 |
| Standard | 1 - 3 Working Days |
FREE |
(Shipped with DHL)
COUNTRY: |
SERVICE: |
TIME: |
COST: |
|
Europe |
Standard |
5 - 12 Working days |
£15 |
|
Express |
1 - 3 Working days |
£25 |
|
|
USA |
Standard |
5 - 14 Working days |
£17 |
|
Express |
2 - 5 Working days |
£30 |
|
|
Africa
|
Standard |
5 - 14 Working days
|
£30
|
| Other Countries | Standard | 10 - 15 Working days | £35 |
Note- KnoxxHair does not operate on Public Holidays or Weekends, any orders placed during this time will begin processing the following working day.
** Please Note: Shipping Times Are Different From Processing Times - refer to product description for processing times**
ORDER TRACKING
- Once your order is packed and leaves our studio, you will receive an email with your order’s tracking number.
- You will be sent a unique tracking code for your package that can be tracked online.
- If you have not received your tracking number, please check your ‘Junk’ folder Via email, as it may have been automatically filtered.
CUSTOM DUTIES & TAXES INTERNATIONAL ORDERS:
Customers can be charged for buying & importing product into their country
In the event that an international shipment attracts customer duties and taxes, the customer will be required to pay the customs, duties and taxes on the order.
RETURNS INFO
PLEASE NOTE:
- 14 Day Return Policy - Please contact support@knoxxhair.com within 14 days of receiving your order, to process a return/exchange or refund. Items must be sent to the return address below within 14 days of receipt. Items must be returned in their original condition.
- Please allow approx 72hrs for your returned unit to be inspected before a refund is granted.
- We do not accept Returns for custom wig units, accidental purchases or mistaken selections. Such units are made from scratch with our time and effort, so please read product descriptions clearly before placing your order.
- Orders can not be cancelled after 2hrs once placed.
- If an incorrect shipping address is provided by a customer, the order will be returned to Knoxx Hair, and the Cost of Re- Shipping MUST be covered by the customer.
- Any orders returned back to Knoxx Hair as undeliverable will be processed as a return
- Unfortunately, Knoxx Hair are not held responsible for lost or stolen packages or delays in transit.
- Knoxx Hair does NOT take any responsibility of an order once delivered and confirmed delivered by tracking.
- All packages may require a signature on delivery and will not be released without a signature. The delivery of your package may be delayed if your delivery address is unattended at the time of delivery. If no one is present to sign for confirmation of your order, the package will be sent to your local post office for collection.
- Please note these transit times are estimates only
-There may be some delays in customs which are beyond our control and we do not take responsibility for any of these processing delays
- Please note Knoxx Hair does not collect or handle any tax charges or fees
- Please kindly note that if you declined to pay your countries custom fees the parcel will be returned back to our warehouse and a store credit will be issued. Any fees charged to Knoxx Hair for the return shipment will be deducted from your credit note.
- Please note Knoxx Hair does not operate on public holidays.
RETURN ADDRESS -|
For More Information On Any Of Our Units Or Bundle Deals, See Our FAQ Page.
|
|
Business Hours: MON-FRI / 8am - 6pm / GMT
- WhatsApp: +447933034308
- Email: support@knoxxhair.com
- Instagram/Facebook messaging: @knoxxhair
Business Address:
KEMP HOUSE
152-160 CITY ROAD
LONDON
EC1V 2NX